Return Policy

We want you to love your purchase! If you're not completely satisfied with your bedding items, we’re here to help.

Timeframe: You have 15 days from the date of delivery to return your bedding items for a full refund or exchange.
Condition: Items must be returned in unused, unwashed, and original condition with all tags and packaging intact.
Non-Returnable Items:
- Customised or personalised products
- Items marked as "Final Sale"
- Opened or used mattresses, pillows, or other bedding products due to hygiene reasons
Return Process: To initiate a return, please contact our customer service team at contact@theskybedding.in . We will provide you with a return authorisation and instructions.
Return Shipping: Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective.
Refund: Once your return is received and inspected, your refund will be processed to your original payment method within 5–7 business days.

Timeframe: Exchanges can be made within 15 days of delivery.
Condition: Items must be returned in unused, unwashed, and original condition with all packaging intact.
Process: To exchange an item, contact us at contact@theskybedding.in to get started. We will issue a return label for the original item and ship your replacement after the original product is received and inspected.

If you receive a damaged or defective product, please contact us immediately with photos of the issue. We will replace or refund the product at no additional cost.

Refunds typically take 5–7 business days after the return is processed.
If you haven’t received a refund after 10 days, please contact your bank or payment provider as it may take some time for the refund to post.

For any questions or concerns, contact us at contact@theskybedding.in . We’re here to make sure your experience is a great one!

WE’RE here to HELP.